Biznsbook Collections is for a firm that does the work, sets a fee, and collects payment in parts. Clients are parties you already keep. Staff who only collect money record the amount, the mode, and the UTR without seeing the fee, the outstanding, or anyone else’s entries.
Collections keeps service jobs and the payments recorded against them. The owner sees billed, collected, and outstanding. A collector sees the client, the service label, the amount they typed, and the reference — not the fee and not what is still owed.
The owner uses the dashboard, jobs, payments, corrections, service types, and settings. The collector uses Record a payment and My entries.
Keep types such as Tax return, Audit, and Consultation, with an optional default fee. Open a job for a client and set the fee when you know it.
Search the client by name or phone. The list has no balances. Pick an open service reference or a general payment, then save the date, mode, and amount.
If that reference was already used, the warning is only: This reference has already been used — please check. It does not name the client or the amount.
One payment can sit on a job, split across jobs, or wait as an advance. A larger payment than what is owed is accepted. The extra is an advance for the owner.
Billed, collected, and outstanding for a date range, collections by mode and by the person who entered them, billed by service type, outstanding by age, and clients who still owe money.
Request a correction with a reason. Approve to reverse the original and write the new entry, or reject with a note. A one-person firm can approve their own request.
Service type, reference, date, assignee, and a fee when you know it. Clients are parties.
The collector saves the amount and the UTR. The confirmation is the payment reference only.
Put the payment on one job, split it, or leave an advance. The parts must add up.
A reason, then approve or reject. The original stays in the trail.
No. Fees, outstanding, other people’s entries, the dashboard, statements, and the correction queue stay off that role. The menu is Record a payment and My entries.
Leave it blank. The job shows Fee not set. An opening balance is different: it stays in outstanding and is left out of the period billed total.
No. Request a correction with a reason. Approval reverses the original and writes a new entry when one is needed. A one-person firm can approve their own request. The trail remains.
Only when the owner turns ledger posting on in Collections settings, and Accounting or Finance is licensed. Until then, recording, allocating, or correcting a payment does not post a journal. Outstanding is the fee plus any tax, minus the payments on the job. Collectors never see the journal.
They are parties under Master Data. Data Import can load parties. Collections does not keep a second client list.
Open a job, record a payment as a collector, and read billed, collected, and outstanding as the owner.