Cookie Policy

This Cookie Policy explains how Biznsbook ("we", "us", or "our") uses cookies and similar technologies when you visit our website at biznsbook.com or use our cloud ERP platform.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our platform. They enable core functionality such as user authentication, session management, and security features. Without these cookies, the services you have asked for cannot be provided.

• Authentication cookies — Keep you logged in to your Biznsbook account
• Session cookies — Maintain your session state as you navigate the platform
• Security cookies — Help protect your account from unauthorized access, including CSRF protection tokens
• Anti-fraud cookies — Help detect and prevent fraudulent activity

2.2 Functional Cookies

These cookies allow us to remember choices you make (such as your preferred language or display settings) and provide enhanced, personalized features.

• Preference cookies — Remember your display preferences (e.g., dark/light mode)
• Language cookies — Store your language preference

2.3 Performance & Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience. They are placed only after you opt in through the cookie banner.

• Google Analytics (GA4) — Page views, referral source, device/browser type, approximate location (country/city), and custom events such as demo button clicks. Data is processed by Google LLC as a third-party processor under our instructions. We use Google Consent Mode so no analytics cookies are set until you accept analytics cookies. Google Signals and ad personalization are disabled. Data retention in GA4 is set to 14 months. See Google's Privacy Policy.
• Microsoft Application Insights — Anonymized performance monitoring and error tracking for the ERP application (not the marketing site analytics described above).
• Page load performance — Measure how quickly pages load
• Usage patterns — Understand which pages and features are most popular (aggregated)

2.4 Marketing Cookies

Marketing cookies may be used for advertising measurement or retargeting if you opt in. We do not enable marketing cookies by default.

2.5 Cookies We Do NOT Use by Default

Biznsbook does not use advertising or targeting cookies unless you explicitly opt in to marketing cookies:

• Advertising or targeting cookies
• Third-party tracking cookies for ad networks
• Social media tracking pixels
• Cross-site tracking cookies

3. Third-Party Cookies

Some cookies may be set by third-party services that we use to operate our platform:

• Payment processor — Our payment provider may set cookies necessary for secure payment processing (PCI-DSS compliant)
• Google Fonts — Font delivery may involve cookies from Google (subject to Google's Privacy Policy)

4. How to Manage Cookies

You can control and manage cookies in several ways:

4.1 Cookie Banner & Preferences

When you first visit our marketing website, a cookie banner lets you accept all cookies, reject non-essential cookies, or manage preferences by category. You can reopen these settings at any time using the Cookie settings link in the site footer.

4.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. The following links may be helpful:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

4.3 Impact of Disabling Cookies

Please note that if you disable or block essential cookies, some parts of our platform may not function correctly. Specifically:

• You may not be able to log in to your account
• Your session may not be maintained as you navigate between pages
• Certain security features may not work properly

5. Cookie Retention

• Session cookies — Deleted when you close your browser
• Authentication cookies — Retained for the duration of your login session or until you log out
• Preference cookies — Retained for up to 12 months
• Analytics cookies (Google Analytics) — Retained by Google for up to 14 months (our GA4 property setting); consent preference stored for 12 months

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

• Email: [email protected]
• General Inquiries: [email protected]
• Contact Page: biznsbook.com/contactus.html