What is the typical response time for support requests?

We aim to respond to all support requests within 24 hours on business days. Enterprise plan customers receive priority support with faster response times.

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Q: How can I contact Biznsbook support?

You can contact Biznsbook support by emailing support@biznsbook.com, using the contact form on our Contact Us page, or reaching out to our sales team at contact@biznsbook.com. We guarantee a reply within 24 hours on business days, with an average first response under 4 hours. Critical issues (POS or payroll down) are triaged within 1 hour.

Q: Can I buy a single-user plan for $6.33?

Our most affordable entry point is the Starter Plan at $19/month, which provides a complete ERP suite for 2 users. The best per-user value is Pro at $39/month for 6 users — $6.50 per user, significantly lower than the industry average of $35-$70 per user.

Whether you need ERP support, have a sales question, or want to schedule a demo our team is ready to assist you.

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Frequently Asked Questions

Quick answers to help you get started. For more, visit our full FAQ page.

How can I contact Biznsbook support?

You can reach us by emailing [email protected] for technical help or [email protected] for sales inquiries. You can also use the contact form on this page. We guarantee a reply within 24 hours on business days, with an average first response under 4 hours. Critical issues — like POS or payroll outages — are triaged within 1 hour.

How is my business data protected?

We use industry-standard AES-256 encryption for all stored data and TLS 1.2 for data in transit. Your data is backed up daily across multiple geographically isolated Microsoft Azure data centers, ensuring zero data loss even if a localized server fails. Learn more about our security features.

Can I export my data if I leave Biznsbook?

Your Data Belongs to You. Export all your databases to standard CSV/Excel format in one click — anytime, or during the 30-day grace period after cancellation. No lock-ins, no hostage data.

What are your pricing plans?

Biznsbook starts at $19/month for 2 users included (1 Admin + 1 Sub-user). Our Pro plan at $39/month includes HRMS and supports 6 users at $6.50 per user. Extra users are $5/month each. View all details on our pricing page.

Can I buy a single-user plan for $6.33?

Our most affordable entry point is the Starter Plan at $19/month, which provides a complete ERP suite for 2 users. The best per-user value is Pro at $39/month for 6 users — $6.50/user, significantly lower than the industry average of $35–$70 per user.

Can I import data from my existing system?

Yes, Biznsbook supports data import through CSV files and opening balance entry. You can migrate inventory, customers, suppliers, and chart of accounts. Read more in our ERP blog.

Do you offer personalized onboarding sessions?

Absolutely. Enterprise accounts include dedicated success managers. We also provide video tutorials and documentation for self-service onboarding.

What is the typical response time for support?

See our reply-time guarantee above. Pro and Enterprise customers additionally get priority escalation and a dedicated account manager.

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