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Questions about plans, a custom setup, or something not working? Send a message and a real person replies within 24 hours on business days.

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Sales Inquiries

Discuss pricing plans, partnerships, or custom enterprise solutions tailored to your business.

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Technical Support

POS down? Payroll blocked? Email a real human — not a chatbot.

Critical issues triaged within 1 hour

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Self-Service Resources

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Common Questions

Frequently Asked Questions

Quick answers to help you get started. For more, visit our full FAQ page.

How can I contact Biznsbook support?
You can reach us by emailing [email protected] for technical help or [email protected] for sales inquiries. You can also use the contact form on this page. We guarantee a reply within 24 hours on business days. Critical issues — like POS or payroll outages — are triaged within 1 hour.
How is my business data protected?
We use industry-standard AES-256 encryption for all stored data and TLS 1.2 for data in transit. Your data is backed up daily across multiple geographically isolated Microsoft Azure data centers, ensuring zero data loss even if a localized server fails. Learn more about our security features.
Can I export my data if I leave Biznsbook?
Your Data Belongs to You. Export all your databases to standard CSV/Excel format in one click — anytime, or during the 30-day grace period after cancellation. No lock-ins, no hostage data.
What are your pricing plans?
Starter is $19/month (3 users), Pro is $39/month (8 users), Business is $89/month (15 users), and Enterprise is custom. Extra users are $5/month each. View all details on our pricing page.
What is the cheapest way to start?
Our most affordable entry point is the Starter Plan at $19/month, which includes 3 users, Accounting and Tax, and 1 module of your choice. Pro at $39/month adds 8 users and 3 modules. You can also try a free demo account first.
Can I import data from my existing system?
Yes, Biznsbook supports data import through CSV files and opening balance entry. You can migrate inventory, customers, suppliers, and chart of accounts. Read more in our ERP blog.
Do you offer personalized onboarding sessions?
Absolutely. Enterprise accounts include dedicated success managers. We also provide video tutorials and documentation for self-service onboarding.
What is the typical response time for support?
See our reply-time guarantee above. Pro and Enterprise customers additionally get priority escalation and a dedicated account manager.
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